EU Complaint System – Online Dispute Resolution

Information on redress
A complaint about a product or service purchased from us may be submitted to the Competition and Consumer Authority’s Center for Complaint Resolution, Carl Jacobsen Vej 35 2500 Valby.

You can complain to Center for Complaint Resolution via

The European Commission’s online complaint portal can also be used when filing a complaint.

This is particularly relevant if you are a consumer residing in another EU country.

Complaints lodged here – Please enter our e-mail address when filling a complaint